Terms and Conditions
1. These
terms and conditions apply to any person using the prepaid mobile merchant
system known as T3TSA through which users can buy
credits to sell airtime, sell electricity and transfer T3TSA
credits from one user to another.
2. The T3TSA
application (app) is developed and owned by T3TSA , a subsidiary of Blue Label Telecoms Limited (BLT). This app is intended
to be used by any merchant or user transacting with any
subsidiary of BLT or merchant
thereof. Merchants are not employed by BLT or any of its subsidiaries and are
not acting as an agent of BLT or its subsidiaries in terms of this service
3. Merchants and/or users can easily
sign up via this app or by dialling *130*258#. T3TSA,
T3TSA, BLT and all of its subsidiaries treat all merchant, user and customer
information with the necessary precautions to
keep it safe and private as in
accordance with the Protection of Personal Information Act 4 of 2013 (“POPI”).
Click here to view our privacy policy. T3TSA
merchants' and users' information is used for the purpose of
improving the usage of the service
provided and all T3TSA users explicitly grant T3TSA
and any other subsidiary of BLT the right to contact them via this app,
telephonically, by SMS or e-mail for marketing and/or advertising purposes.
4. T3TSA is
a prepaid service only and credits are purchased by depositing / transferring
money into the T3TSA bank account. All monies
received will be non-refundable and may only be used to purchase airtime or
electricity and will not be paid out in cash.
Electricity may not be on-sold for a
price exceeding the face value,and
doing so is a contravention of law. T3TSA reserves the right to suspend a
merchant's or user’s account in the event that electricity is on-sold for a
price exceeding the face value.
5. Purchases made via T3TSA are not refundable, and are non-exchangeable and
non-reversible and T3TSA, BLT and its subsidiaries are exempted from all errors
and mistakes made by the merchant or user and T3TSA, BLT and its subsidiaries
assumes no liability for any loss incurred in using the T3TSA
service, except in the instance of gross negligence, fraud or dishonesty by
T3TSA, BLT and its subsidiaries.
T3TSA
operates an account balance transfer service by transferring deposited credits
within the T3TSA ecosystem. A transfer of credits
will be charged at a flat rate of R2.00 (VAT inclusive) to the sender.
Transfers are not reversible.
6. Where reasonably possible, T3TSA Support will assist with user queries.
7. T3TSA,
T3TSA, BLT and its subsidiaries reserves the right to terminate any inactive
merchant and/or user accounts without notice. An account will be considered
inactive where it has not been used for a period of 1 (year) or longer,
notwithstanding a positive credit balance in the account. T3TSA
applies arbitrary user and system wide transaction limits as it deems fit and
reserves the right to operate the service in this manner.
8. Termination: T3TSA
users can request termination of their accounts by calling 0800 33 44 55 or
submitting a support query on this app. No credits will be paid out on
termination and merhcants and users are advised to
use all credits prior to terminating their accounts.
9. Pricing: discounts offered to
merchants (if applicable) are displayed at www.T3TSA.co.za http://www.T3TSA.co.za and
are subject to change. T3TSA users explicitly
agree to be bound by these terms and conditions by their use of the service.
These terms and conditions may be updated at any
time, without prior notification to T3TSA users, and will be deemed to be binding on all T3TSA users once published. The onus is on the users to
acquaint themselves with these terms and conditions from time to time. For more
information, please contact 0800 33 44 55.
10. Where this app is being used for RICA purposes, the following must be
verified by the person carrying out the RICA function: the photo, full name,identity/passport number and address of the customer
by physically inspecting:
a. One of the following documents,
dated not more than 3 (three) months prior, which must have the customer's name
on it, to establish the customer’s address; municipal rates bill, bank
statement, telephone account, utility bill, television license, insurance
policy, lease, credit agreement or motor vehicle license; and
b. The customer’s photograph and
identification or passport number. This must be done by inspecting the
customer's South African permanent or temporary Identity Document or passport,
or in the case of a foreigner, his passport or in the case of a refugee, his
identification document issued by South African authorities.
11. To the maximum extent permitted by
applicable law, in no event shall T3TSA, T3TSA, BLT
and its subsidiaries and/or suppliers be liable for any direct, indirect,
punitive, incidental, special, consequential damages or any damages whatsoever
including, without limitation, damages for loss of use, data or profits,
arising out of or in any way connected with the use or performance of the T3TSA app / service, with the delay or inability to use
the T3TSA app / service or related services, the
provision of or failure to provide services, or for any information, software,
products, services and related graphics obtained through the T3TSA app, or otherwise arising out of the use of the T3TSA app, whether based on contract, delict,
negligence, strict liability or otherwise.
12. To the maximum extent permitted by
applicable law, in no event shall T3TSA, T3TSA, BLT
and its subsidiaries and/or suppliers be liable for any direct, indirect,
punitive, incidental, special, consequential damages or any damages whatsoever
including, without limitation, damages for loss of use, data or profits,
arising out of or in any way connected with the use or performance of the T3TSA app / service, with the delay or inability to use
the T3TSA app / service or related services,
the provision of or failure to
provide services, or for any information, software, products, services and
related graphics obtained through the T3TSA app,
or otherwise arising out of the use of the T3TSA
app, whether based on contract, delict, negligence, strict liability or
otherwise.
13. These terms constitute the whole
agreement between merchants and/or users and T3TSA, BLT and its subsidiaries or
merchant thereof that the user and/or merchant may be dealing with. No
indulgence granted to the user and/or merchant shall be binding unless it is
reduced to writing and signed by the merchant and/or user and T3TSA and/or BLT
and/or its subsidiaries. Should any provision of these terms be held by a court
or tribunal of competent jurisdiction to be illegal or unenforceable, then same
shall be severed to the extent of it being illegal/unenforceable and the
remaining provisions shall continue to be binding.
For further information contact us on 0800 33 44 55.
Updated October 2018.
About App
Users of the application would be able to register
mobile network operator SIM Cards for subscribers in
accordance with the RICA act,
if the user is a registered Rica Agent with Blue
Label Telecoms.
The application also allows the user to sell
Airtime/DATA/SMS and Electricity through
his mobile wallet.
To become a T3TSA
please contact
087 550 1100 / 0800 33 44 55
or SMS T3TSA to
44774
or email
[email protected]
Banking Details
Account Name : Blue label Distribution Senda
ABSA Acc No. : 40-7781-2446
Branch Name : ABSA Sandton City
Branch Code : 631005
Universal Code : 632005
Swift Address : ABSAZAJJ